Christmas Opening Hours

Please be aware our office will be closed over the festive period

Have a query over the Christmas holiday? Want to report a safeguarding concern? Here’s what you need to know while our offices are closed

The Hertfordshire FA office will be closed from Christmas Eve through to New Year’s Day, reopening at 9:00am on Wednesday 2nd January.

While the majority of clubs in the county will be enjoying a well-earned rest over the festive period, we have put together answers to the most commonly asked questions just in case you have any queries during this time.

Download the relevant FAQ by following the links below:

Coach Education FAQs
County Cup FAQs
Discipline FAQs
Safeguarding FAQs

Please be aware that if you contact us during this time you will not get an immediate response – we will endeavour to get back to you as soon as possible on our return.

Please see the guidance for wrongful dismissals below, as there are strict timescales.

What can be appealed?

All red cards with the exception of those for use of offensive or insulting or abusive language/gestures (S6) and receiving a second caution in a game (S7).  For an appeal to be successful, you must prove that the referee made an obvious error in sending the player off.

How can the claim be lodged?

Claims can be lodged through the Whole Game System, by clicking “Lodge Claim” in the case page, or by emailing me directly.

When do we need to lodge the claim?

The club must lodge their intent to claim within two working days of the game and submit all evidence, along with the appeal fee (£50 Steps 5-7, £30 non-NLS) within four working days of the game.  Video evidence must be submitted if available.

Reporting Safeguarding Concerns

If you have a serious concern you can contact our Safeguarding team on 01462 650215. Calls on this number will be monitored so please leave a message and we will get back to you. Non-essential calls will be returned after the Christmas break.

Alternatively if you have an urgent concern over the welfare of a young person you can call Hertfordshire Children, Schools and Families on 0300 123 40 43 or the NSPCC helpline on 0808 800 5000. If you believe a child is in immediate danger you should call the Police.

Merry Christmas and a Happy New Year

We would also like to take the opportunity to say a massive thank you to all the dedicated volunteers, clubs and leagues across Hertfordshire whose efforts have helped to grow the game and improve standards in football throughout 2018.

We wish you all a Merry Christmas and a Happy New Year and look forward to working with you again in 2019!