Have a query over the Christmas break? Want to report a safeguarding concern? Here’s what you need to know while we are closed
We will be closed from Thursday 24th December through to New Year's Day, reopening on Monday 4th January 2021.
While the majority of clubs in the county will be not be active over the festive period, we have put together answers to the most commonly asked questions just in case you have any queries during this time.
Download the relevant FAQ by following the links below:
• Safeguarding FAQs
• Discipline FAQs
• Player Registration FAQs
• Coach Education FAQs
Please understand that if you contact us during this time you will not get an immediate response – we will endeavour to get back to you as soon as possible on our return.
In the case of appealing red cards be aware that there are strict timescales that need to be followed. Even when the office is closed you will still need to submit your intention to appeal within 2 days of the offence. The Discipline FAQs above have full details.
Reporting Safeguarding Concerns
If you have a serious concern you can contact our Safeguarding team on 01462 650215. Calls on this number will be monitored so please leave a message and we will get back to you. Non-essential calls will be returned after the Christmas break.
Alternatively if you have an urgent concern over the welfare of a young person you can call Hertfordshire Children, Schools and Families on 0300 123 40 43 or the NSPCC helpline on 0808 800 5000. If you believe a child is in immediate danger you should call the Police.
Community Football Centre
Our facility is also closed over the festive period, with all bookings reverting to normal activities from Monday 4th January 2021. For booking enquiries please email Rob Smith.
Merry Christmas and a Happy New Year
We would also like to take the opportunity to say a massive thank you to all the dedicated volunteers, clubs and leagues across Hertfordshire whose efforts have helped to keep football going through what has been a very challenging time.
We wish you all a Merry Christmas and a Happy New Year. Stay safe over the break and we and look forward to working with you again in 2021!