Casual Staff Required

Casual Staff Required

Could you help support the delivery of excellent customer service in our Community Football Centre?

Hertfordshire FA is looking for a number of casual Facilities Assistants to join our team supporting the operation of our Community Football Centre

This is an exciting time at Hertfordshire FA as we look to fully re-open our facility in Letchworth as COVID restrictions are lifted. Our artificial pitch and Community Football Centre have expanded the business in exciting new ways and we are looking for support to help us maximise this opportunity.

These roles report to the Community Football Centre Managers and are based at The County Ground in Letchworth. They focus on delivering positive customer engagement by supporting the successful, safe and cost-effective operation of all aspects of the facility.

The role of the Facilities Assistants will include:

• General administration and reception duties
• Assisting staff with cleaning in and around the building, to ensure high standards of hygiene and cleanliness are achieved
• Assisting with preparing and serving food
• Assisting with serving alcohol and snacks
• Setting up meeting rooms and football pitches in preparation for bookings

Ideally we are looking for candidates with experience of all of the above, but full training will be provided. Successful applicants will possess an enthusiasm for customer excellence and drive for maximising the opportunities for using the facility.

It is also important to have a good understanding of working front of house with a focus on delivering outstanding customer service and facility compliance, with a desire to generate and maintain new users by creating a welcoming and professional environment.

Find out more and apply

We require additional help at different times of day and days of the week according to when bookings are made so you will need to have a flexible approach to availability.

For more information about the role and details of how to apply, please contact Paige Gowans-Smith on 07456 420174 or Matt Reynolds on 07456 496483.